DieselWin Terms and Conditions

Welcome to DieselWin. These Terms and Conditions govern your use of our website, dieselwin.com, and all services we provide, including our casino games, sportsbook, bonuses and loyalty program. By creating an account with us, you confirm that you have read, understood and agree to be bound by these terms. If you do not agree, you must not use our services.

Who We Are

DieselWin is owned and operated by Win Top Ltd, a company registered under number 16122, with its registered office at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. We operate through our appointed independent representative, Winstrax Ltd, registration number HE 479794, based at 59 Agiou Gennadiou, Flat/Office 103, 2054, Nicosia, Cyprus, which acts as our payment operator. We are licensed in the State of Anjouan under the Computer Gaming Licensing Act 007 of 2005, holding B2C gaming licence No. ALSI-202509029-FI1.

Eligibility and Account Registration

At DieselWin, we require every player to register an account before accessing our games or bonuses. Our registration process requires accurate personal data, a valid e-mail address, and in some cases a phone verification call. You must be of legal gambling age in your jurisdiction to use our services. We reserve the right to request identity verification documents at any time, and we may lock your account if we cannot reach you by e-mail or phone within two weeks of a withdrawal request.

Restricted Jurisdictions

We do not accept players from Afghanistan, Belarus, Curaçao, Cyprus, Estonia, Iran, Iraq, Israel, Lithuania, Malta, the Republic of Moldova, Myanmar, Romania, Russia, North Korea, Sweden, Ukraine (including Crimea), the United States of America, Cote d'Ivoire, Armenia, Georgia, Netherlands Antilles, all FATF blacklisted countries, and any other jurisdiction we deem prohibited. This list is not exhaustive and we may amend it at any time without prior notice.

Deposits, Withdrawals and Currency

Our internal operating currency is the euro. We also accept cryptocurrency deposits in Bitcoin, Ethereum, Litecoin, Dogecoin, Tron and Tether, alongside Visa, Mastercard, Skrill, Apple Pay, Google Pay and Revolut. Withdrawal limits at DieselWin depend on your VIP level, ranging from €7,000 at Bronze to €30,000 at Obsidian. Daily, weekly and monthly limits are set out in separate policies published on our site, and winnings above the monthly limit will be paid in monthly instalments until the full sum is settled.

Any deposit must be wagered three times before connected funds become withdrawable. Where multiple deposits are made without play, the combined total must be wagered before withdrawal. Our target processing times range from 24 hours at lower VIP tiers down to 1 hour for our highest-ranked players, though these are estimates only and not guarantees.

Bonuses and Promotions

We at DieselWin offer a range of promotions, including our WinStreak promotion worth €750 for completing all steps within 7 days, a jackpot with a €1,000,000 prize pool, and our Premium Shop where deposits earn Chips redeemable for rewards ranging from slot bonuses to vouchers and even a Porsche 911 GT3 RS. The Max Bet Cap under our welcome package bonuses is €5 (or the equivalent in other listed currencies), and bonuses are typically active for 7 days.

Our wagering contribution table applies as follows: slots contribute 100%, buy-feature titles 50%, live roulette 10%, blackjack 10%, crash 5%, casual games 5%, mines 5%, while card games, virtual sports, lottery, scratch cards, craps, poker, video poker, fishing games and game shows contribute 0%. We do not credit bonuses to players with a pending withdrawal, and any unactivated bonus is cancelled once a withdrawal is requested.

VIP Program

Our VIP program at DieselWin spans seventeen levels, from Bronze 1 through to Obsidian. Qualification runs on three parallel metrics: lifetime deposits, Gems earned from deposits, and Stars earned from wagering. A level is only awarded once all three thresholds are met and you confirm the Level Up. Levels are never downgraded for inactivity, though only real-money deposits and wagers count toward progression. Benefits include daily cashback on net loss, daily rakeback, level-up bonuses with free spins, and for our higher-tier members, a personal VIP manager and exclusive promotions.

Games and Fair Play

DieselWin features roughly 120 game providers, offering slots, live dealer games through our Top Live Casino section, blackjack, craps, roulette, scratch cards, video poker and progressive jackpots. We work with trusted providers such as Evolution, Ezugi, Playtech, Hacksaw Gaming and Nolimit City, among many others. We use certified random number generation and regularly audited game engines to ensure fair outcomes across our entire portfolio.

Account Security and Responsibility

You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorised access to your DieselWin login, you must notify us immediately at [email protected]. We reserve the right to suspend or close accounts suspected of fraud, collusion, bonus abuse or any breach of these terms.

• You must provide accurate and truthful registration data
• You must not share your account with any other person
• You must not attempt to exploit bugs, errors or loopholes in our systems
• We may request additional verification at any stage of your relationship with us

Our Mobile and App Services

We offer our platform via desktop web, mobile web, and an official DieselWin casino app for iOS, available directly from our site. Installing our app may qualify you for a dedicated bonus. Features and promotions available through the DieselWin app mirror those on our desktop site, subject to device compatibility.

Customer Support

Our support team is available 24/7 through live chat and e-mail at [email protected]. Higher VIP levels unlock messenger channels and a priority support line. We aim to respond to all enquiries promptly, though response times may vary depending on query complexity and your VIP status.

Changes to These Terms

We may amend these Terms and Conditions at any time, and any changes will take effect once published on our site. We encourage you to review this page periodically, as continued use of DieselWin after changes are posted constitutes your acceptance of the updated terms.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to DieselWin casino at all times. We are not liable for losses arising from technical failures, third-party payment issues, or events beyond our reasonable control. Nothing in these terms limits liability that cannot be excluded under applicable law.

For any questions regarding these Terms and Conditions, your DieselWin login, or any aspect of our services, please contact our support team at [email protected]. By using DieselWin, you acknowledge that you have read and accepted these terms in full.